These terms govern your use of lydelia.com and every order you place through it. By browsing the site or buying from us you accept them, so please read them — they are short, and we have tried to write them in words a person can actually follow. In them, “we”, “us”, and “Lydelia” mean Lydelia Olive Oil, of Montreal, Quebec.
Using the site
You may use our site for lawful purposes only. Please do not interfere with how it runs, try to reach it other than through the interface we provide, or scrape it for commercial use. We may change, suspend, or withdraw any part of the site at any time — we will avoid doing so without warning where an order of yours is affected.
Our products
We sell single-origin extra virgin olive oil, cold-extracted from Koroneiki olives grown in our family groves in Laconia, Greece, and bottled with its harvest year on the label. We describe and photograph it as accurately as we can. Bottle and label details may vary slightly between harvests, and colour on your screen is never an exact match for what is in the bottle. Everything is subject to availability.
Prices and orders
Prices are shown in Canadian dollars and exclude taxes and shipping, which are calculated at checkout. We may change prices at any time, but never after you have placed an order.
Placing an order is an offer to buy; the contract is formed when we send you an order confirmation. We may refuse or cancel an order — for example if an item is out of stock, if a price or description was clearly wrong, or if we suspect fraud. If we cancel an order you have already paid for, you get a full refund, promptly and without argument.
Payment
Payment is taken in full at checkout through our secure payment provider. You confirm that you are entitled to use the payment method you give us. We do not store your full card details.
Shipping
We currently ship within Canada. Shipping options, costs, and estimated times are shown at checkout. Delivery estimates are estimates, not guarantees; once a parcel is with the carrier its progress is in their hands. Risk passes to you on delivery to the address you gave us — so please check it before you confirm.
Returns and refunds
Because olive oil is a food product, all sales are final. If your order arrives damaged, leaking, incorrect, or not as described, contact us within 7 days of delivery and we will replace it or refund it. Our returns page sets out the full detail, including what to send us and how long a refund takes.
None of this affects the legal warranty of quality you have under the Consumer Protection Act and the Civil Code of Québec, which applies regardless of what these terms say.
Your account
If you create an account, keep your password to yourself and let us know if you think someone else has it. You are responsible for what happens under your account. We may suspend an account that is being used to abuse the site or other customers.
Intellectual property
Everything on this site — text, photographs, the Lydelia name and marks, and the design itself — belongs to us or to our licensors. You are welcome to link to us and to share our pages. You may not copy, reproduce, or use our content commercially without our written permission.
Limitation of liability
To the extent the law allows, our total liability for any order is limited to what you paid for it, and we are not liable for indirect or consequential loss such as lost profits or business interruption. Nothing here excludes liability that cannot lawfully be excluded — including under the Consumer Protection Act, and including liability for injury caused by a product defect.
Privacy
How we handle your personal information is set out in our privacy policy, which forms part of these terms.
Changes to these terms
We may update these terms from time to time. The version published on this page when you place an order is the version that governs that order, so a later change never applies retroactively to a purchase you have already made.
Governing law
These terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there, including the Consumer Protection Act. Any dispute goes before the courts of the judicial district of Montreal, Quebec — although we would always rather sort it out with an email first.
Contact us
Questions about these terms? Email support@lydelia.com, call 438-938-1091, or use our contact form.
Last updated: July 2026.